At Kasthuri Store (Sakthivel), we value your trust and strive to ensure that every shopping experience with us is smooth, transparent, and satisfying. Our Refund Policy has been designed to provide you with clarity and confidence whenever you make a purchase. If you receive a product that is defective, damaged, or not as described, you may request a refund within 3-5 days of delivery. To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase. Once we receive and inspect the returned item,  Orders can be returned within 7 days of receiving,  we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 3–5 business days,refund will be credited to your original payment immeditily  once approved and the credited amount will be returned to your original method of payment. Please note that shipping costs are non-refundable, and customers are responsible for return shipping charges unless the error was on our part. Refunds are not applicable on items purchased during clearance sales, gift cards, or customized products.  replacement orders will be delivered within 3-5 business days. At Kasthuri Store (Sakthivel), our goal is to deliver comfort and style without compromise, and our policies are built to protect both your rights and our commitment to quality. For any questions or assistance regarding refunds, please contact us at support@Kasthuri Store (Sakthivel)